Our culture is to stay true to our values. Everyone is accountable for their actions, encouraged to speak up, and always does the right thing.
They act with integrity, treat customers fairly, act with due skill, care, and diligence, and be open and cooperative with regulators.
At Paywicks, we expect all our people to uphold the highest ethical and legal standards, as defined in our policies and procedures.
We always put the customer at the heart of what we do, design our products to be easy to use, and resolve their complaints and queries promptly and fairly.
In supporting the long-term well-being of the communities we serve we promote competition by offering customers more choices, value, services, and more.
Sets out our approach to identifying, monitoring, mitigating, and reporting risks where everyone involved is responsible and accountable for our actions.