For us, good business and ethics go hand in hand. We believe that businesses should be aware of their social, economic, and environmental impact and their responsibilities to pursue the social good.
At the core of our value system is a belief in transparency, fairness, and inclusion. This means no hidden or rip-off fees and no hard sell. It also means listening to our customers.
We are committed to providing a workplace culture that reflects our values of fairness, equity, inclusion, compassion, and non-discrimination. Our employees should be - and feel - safe from harassment and bullying. They should be - and feel - free to discuss concerns about our operations internally with their line manager or externally without fear of consequences.
We are committed to using our voice to stand up for causes related to our business in line with our values and ethics.
We are committed to developing business relationships with high-quality suppliers and partners who themselves are committed to operating under ethical and environmental standards equivalent to our own - including in the fair treatment of customers, employees, and other stakeholders.
We recognize that digital technologies including artificial intelligence, the internet of things, and blockchain, as well as technologies yet to be invented, have the potential to be a force for good, reducing inequalities, saving resources, eradicating disease, and promoting economic and educational advancement. But we also recognize they can have harmful impacts. We, therefore, commit to doing what we can too.
Ensure the benefits of our technology are able to be shared equitably across all parts of society
Promote and maintain human rights in the production and implementation of our technology
Help our workforce develop the skills they need to adapt to new technology and the future of work
Help protect our people’s health and well-being as they use our technology
Maintain best-in-class processes to protect client and personal data, as well as commercially sensitive data of other businesses we engage with
Ensure we do not build bias, prejudice, or discrimination into our algorithms or any part of our technological processes
Be alert to the social, economic, and environmental impacts of our technology